You can contact LankaNet Support by email or telephone 011-2768846 between 9am and 5pm Monday to Friday, and 9am and 12pm Saturday. If you can connect please send your support question or request for information by email.

If you have had problem sending email and have a bounced message, please forward the entire bounced message to support and we can check the problem.

When you telephone support please have ready the following information:

Information at hand:before calling
Your Email address
Whether you are using an Internet or Email account
The software (eudora, netscape, Outlook etc)
Type of system (Windows 98, Windows XP, Mac etc) you are using
A description of the problem

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Prices

Maintenance and Support
Per Hour Rs.250 + travel at the clients office
Free by phone.

Training: following inital training
Per Hour Rs. 250 + travel at the clients office
Per Hour Rs. 150 at LankaNet office

Costs may be waived at LankaNets discretion These prices may vary from time to time and you should contact Lankanet Support for the most recent prices